How to Lose a Designer in 10 Ways

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No. 1 

“We're getting quotes from everyone. Here's our measurements — who can beat the lowest price?”

We are a custom window treatment company. Our work is based on design, measurements, and specification accuracy — not competing in a race to the lowest price, which often leads to incorrect scope comparison.

No. 2

“We need it super urgent… and super budget-friendly.”

Custom window treatments require design, ordering, fabrication, and installation time. When both speed and budget are extreme, quality and proper execution usually become unrealistic.

No. 3

“We have pets and kids. We'd love silk drapes and the most delicate sheer fabric you have.”

Material selection must match lifestyle. High-risk environments (pets, kids, daily wear) require durable, functional fabrics rather than delicate luxury textiles.

No. 4

“We already bought everything from different companies. Can you just install it?”

Installation-only projects are often problematic because hardware, measurements, and systems may not be compatible or properly specified for a cohesive result.

No. 5

“All our contractors stopped working with us. Not sure why…”

Multiple coordination issues across trades often indicate unclear planning, unrealistic expectations, or scope changes that impact all contractors.

No. 6

“Can you calculate the fabric and hardware? I sew, my husband installs, but we want it to look exactly like your projects.”

Professional results require full design control, proper fabrication standards, and coordinated installation — partial DIY approaches rarely replicate full custom work quality.

No. 7

“The house is ready for shades. We don’t want rechargeable motors. How do we run power now that construction is finished?”

Motorization planning must be done during construction. Retrofitting power after finishes are complete is significantly more complex and expensive.

No. 8

“We love the fabrics and shades you showed us. Can you tell us where to buy them ourselves?”

Trade fabrics and custom systems are typically supplied through professional channels to ensure quality control, correct specification, and proper installation.

No. 9

“We're only available for installation on weekends... after 7 PM.”

Installation scheduling requires crew availability, safety conditions, and project efficiency — highly restricted timing can delay or complicate proper execution.

No. 10

“Can you give us a huge discount? We’ll recommend you to all our friends.”

Pricing reflects materials, labor, expertise, and overhead. Quality custom work is not dependent on referrals as compensation.

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